Banking, Finance & Insurance
Banks & Financial Institutions face a challenging & dynamic environment with greater competition from specialized FinTech firms, pressure on interest margins in a low interest rate market and increasing regulatory requirements. All of this at a time when consumer behavior is changing & traditional banking models & practices are no longer sufficient to meet the ever-increasing consumer demands.
Mosaico Technologies offerings to Banks & Financial Services providers are designed to specifically meet each client’s needs. We leverage our vast industry experience, understanding of various markets & verticals. Our services are focused on adding long-term value to our clients, helping them deliver quality service across various channels while maintaining a controlled environment that is compliant to all relevant regulations.
Our services include the following:
- Account Management,
- Customer Lifecycle Management,
- Query & Escalation Management,
- Product & System Helpdesk Management,
- Fraud Management,
- Payment Processing-Repair & Reconciliations,
- Collections- Disbursement & Closures,
- Vendor Management,
- Risk & Compliance Management
“We all rely on technology to communicate, to survive, to do our banking, to shop, to get informed, but none of us knows how to read and write the code.”
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